Here’s an example of why a web design normally takes about six weeks to complete.
Work on design concept.
Complete concept, submit to client, request revisions.
Follow up with client about revisions.
Finally hear back from client. Instead of the trio of white, navy blue, and light blue on the concept, they would like you to “see if you can try purple, zebra stripes, and leopard print” instead. After trying your best to talk them out of it, you sigh and accept the sad reality which is your life.
Swap nice colors with horrible colors. Resubmit concept to client.
Client calls, saying they had a meeting and that the new colors are out. Instead of admitting they were wrong, client suggests a mix of white, navy blue, and “baby blue”.
Resubmit original concept to client from day 2. Client loves it! You compliment their artistic vision, and thank them for their helpful suggestion.
Begin site development
Complete site development, just need content from client. Remind client that you are still waiting on content.
Client can’t be bothered about content right now, apparently there was a meeting and they aren’t happy with a part of the design.
Reply to client that it will cost extra to make that change since the development is already complete. Begin heated e-mail exchange.
After seven days of arguing via e-mail, you decide to let them off the hook “just this once”. After all, you DO want to get paid… and the client said he “didn’t understand all that technical mumbo-jumbo” anyway.
Change concept to new client specifications. Resubmit.
Client, in exhausted voice, says “I guess it looks ok”.
Change previously-fully-developed site to match new approved design. This “simple change” pretty much requires the entire site to be re-coded.
Complete new development, submit to client for approval.
Remind client that you are waiting on approval. Also politely let him know that you need the content ASAP.
E-mail from client reads: “Website looks decent. Still working on that content”.
You receive an e-mail from client. Attached is a .jpg image with all the text and images you need. That’s right, it’s in a jpg. You won’t be cutting or pasting tonight.
Wow, that was a long day but you finally got all the content into the site, laid out perfectly. Resubmit to client for approval.
Receive an e-mail from the client which reads: “Make it Live already! Also, I want a discount since you guys were late!”
If you enjoyed this article, please take a look at our other web design articles.
-Jeff Couret (Founder/Developer – WebNola)
Written by: Jeff Couret on June 7, 2010.